Privacy Policy for 77zx

1. Introduction

This Privacy Policy ("Policy") is published by 77zx ("Platform", "we", "us", "our"), accessible at 77zx.cam. It describes how we collect, use, store, disclose and protect personal data relating to users ("User", "you", "your") who access or interact with the 77zx platform — including its website, content, features and any associated services.

This Policy forms part of our broader legal framework alongside the Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference. By registering for an account or otherwise using the 77zx platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

2. Definitions

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, email address, date of birth, device identifiers and financial information.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure or destruction.
• "Data Controller" refers to the entity that determines the purposes and means of processing personal data — in this context, 77zx and/or the underlying licensed operator.
• "Data Processor" refers to any entity that processes personal data on behalf of the Data Controller under a contractual data processing agreement.
• "KYC" means Know Your Customer — the identity and age verification process required for account operation.
• "Cookies" means small text files stored on your device by the platform to facilitate session management, analytics and functionality.
• "Third Party" means any individual, company or entity other than you and 77zx.
• "AML" means Anti-Money Laundering, referring to legal and regulatory obligations related to detecting and preventing financial crimes.

3. Scope & Application

This Policy applies to all personal data collected by 77zx in connection with your use of the platform, regardless of the device or method by which you access it. It applies to data collected when you browse the site without registering, when you register an account, when you interact with support channels and when you use any features or services available through the platform.

This Policy does not apply to third-party websites, services or platforms that may be referenced or accessible from 77zx. Those third parties operate their own privacy policies, which we encourage you to review independently.

4. Data We Collect

We may collect the following categories of personal data:

Category	Examples	When Collected
Identity Data	Full legal name, date of birth, CNIC or passport number, nationality	Registration and KYC verification
Contact Data	Email address, phone number, residential address	Registration, support requests
Financial Data	Payment method identifiers, deposit/withdrawal history, transaction amounts in PKR or cryptocurrency	Deposit, withdrawal and payment processing
Technical Data	IP address, browser type, device type, operating system, session duration	Automatically on platform access
Usage Data	Pages visited, features used, betting or game activity, time spent on platform	Automatically during platform use
Communications Data	Support chat logs, email correspondence, feedback submissions	When you contact us or submit forms
Verification Documents	CNIC/passport scans, proof of address, selfie/liveness check data	KYC verification process

5. How Data Is Collected

We collect personal data through the following means:

• Direct submission: When you register an account, complete a KYC form, make a deposit or withdrawal, contact support, or submit any other information directly.
• Automated collection: When you access the platform, we automatically collect technical and usage data through cookies, server logs and similar technologies.
• Third-party sources: We may receive data from identity verification service providers, fraud detection systems, payment processors and, where required by law, public registers or regulatory databases.

6. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on the following grounds:

• Contractual necessity: Processing required to provide you with account services, process transactions and fulfil our obligations under the Terms & Conditions.
• Legal obligation: Processing required to comply with AML laws, KYC regulations, tax obligations and other legal requirements applicable to the operator's licence jurisdiction.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gambling controls and improving platform functionality, where these interests are not overridden by your rights.
• Consent: Processing for optional communications such as promotional emails, where we rely on your express consent, which may be withdrawn at any time.

7. Purposes of Processing

We process your personal data for the following purposes:

• Creating, maintaining and managing your 77zx account.
• Verifying your identity and age in compliance with KYC requirements.
• Processing deposits and withdrawals and maintaining transaction records.
• Detecting, investigating and preventing fraudulent activity, money laundering and other financial crimes.
• Enforcing our Terms & Conditions and responsible gambling policies, including administering self-exclusion requests and deposit limits.
• Providing customer support and responding to queries and complaints.
• Improving platform functionality, user experience and content quality through usage analysis.
• Complying with legal and regulatory obligations applicable to the operator's licence jurisdiction.
• Sending account-related notifications and, where you have given consent, promotional communications.

8. Data Sharing & Disclosure

We do not sell, rent or trade your personal data to third parties for their commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Identity verification providers: Third-party KYC and AML compliance services that assist in verifying your identity, age and source of funds.
• Payment processors: Financial service providers that facilitate deposit and withdrawal transactions. Payment provider names referenced on our platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are listed for informational context only and do not imply those providers endorse or support gambling transactions.
• Technology and hosting providers: Infrastructure, cloud hosting and platform software providers operating under strict data processing agreements.
• Regulatory and legal authorities: Where required by applicable law, court order or regulatory obligation, we may disclose personal data to law enforcement agencies, financial regulators or other competent authorities.
• Fraud prevention and security services: Shared as necessary to detect, investigate and prevent fraud, security breaches and other harmful activities.

9. International Data Transfers

The 77zx platform may be operated by or in conjunction with entities located outside Pakistan. As a result, your personal data may be transferred to, stored in or processed in countries other than Pakistan, including countries whose data protection laws may differ from those in your jurisdiction.

Where personal data is transferred internationally, we take appropriate steps to ensure that such transfers are made in compliance with applicable data protection requirements, including the use of contractual safeguards where required. By using the 77zx platform, you acknowledge that your data may be transferred internationally as described in this Policy.

10. Data Retention

We retain personal data only for as long as is necessary for the purposes outlined in this Policy, or as required by applicable law. Retention periods vary depending on the category of data and the legal basis for retention:

• Account data: Retained for the duration of your account and for a reasonable period thereafter to address any post-closure queries or disputes.
• KYC and identity verification records: Retained in accordance with applicable AML and KYC regulations, which may require records to be kept for a minimum number of years following account closure.
• Transaction records: Retained for the period required by financial record-keeping obligations under the operator's licence jurisdiction.
• Support communications: Retained for the period necessary to resolve the matter and for a reasonable period thereafter for quality assurance purposes.
• Technical and usage data: Retained in aggregated or anonymised form for analytical purposes following the expiry of individually identifiable retention periods.

When personal data is no longer required and no legal obligation compels retention, we will securely delete or anonymise it in accordance with our data disposal procedures.

11. Security Measures

We implement and maintain appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our platform.
• Access controls restricting personal data access to authorised personnel only, on a need-to-know basis.
• Secure server infrastructure with regular security assessments and patch management.
• Hashed and salted storage for authentication credentials — we do not store passwords in plain text.
• Monitoring systems for detecting and responding to suspicious access patterns or potential data breaches.

While we take data security seriously, no system can guarantee absolute security. You are also responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorised access to your account, notify us immediately through the Help Center or Live Chat.

12. Cookies & Tracking Technologies

77zx uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies may be in use:

• Essential cookies: Necessary for the platform to function — including maintaining your logged-in session and remembering security preferences. These cannot be disabled without affecting core functionality.
• Analytics cookies: Help us understand how users interact with the platform — which pages are visited most, where users navigate from and how long sessions last. This data is used in aggregated form to improve the platform.
• Preference cookies: Remember settings and preferences you have configured, such as language or display options.
• Marketing cookies: Where you have provided consent, these cookies may be used to present you with relevant promotional information on or off the platform.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the platform. Most modern browsers allow you to view, block and delete cookies through their privacy or settings menus.

13. Your Rights

Depending on the data protection laws applicable to your jurisdiction, you may have the following rights in relation to your personal data:

• Right of Access: The right to request a copy of the personal data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations (including AML and KYC record-keeping requirements).
• Right to Restriction: The right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used and machine-readable format where technically feasible.
• Right to Object: The right to object to processing based on legitimate interests, including for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team via the Help Center. We will respond to valid requests within a reasonable timeframe consistent with applicable law. We may require verification of your identity before processing a data rights request.

14. Minors & Age Verification

The 77zx platform is strictly intended for adults aged 18 years or above — or the higher minimum age required by the applicable operator/licence jurisdiction. We do not knowingly collect personal data from individuals under the minimum age threshold.

As part of our KYC process, we verify the age of all registered users prior to enabling full account functionality, including deposits and withdrawals. If we discover that personal data has been collected from a user below the minimum age, we will take immediate steps to delete that data and close the associated account.

Parents and guardians who believe their child may have accessed 77zx should contact our support team immediately via the Help Center.

15. Pakistan-Specific Considerations

77zx serves users in Pakistan and is aware that the data privacy landscape in Pakistan is continuing to develop. The Personal Data Protection Bill and related legislative developments may impose specific obligations regarding the processing of Pakistani residents' personal data. We monitor relevant regulatory developments and update our practices accordingly.

Pakistani users should note that because the platform may be operated by entities based outside Pakistan, some aspects of data processing may fall outside the direct jurisdiction of Pakistani data protection authorities. We make no representations regarding the applicability of Pakistani data protection law to your use of this platform, and we encourage users to seek independent legal advice where this is relevant to them.

16. Policy Amendments

77zx reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law or platform features. The effective date at the top of this page indicates when the current version was last updated.

Where material changes are made to this Policy, we will endeavour to provide reasonable notice through the platform. Your continued use of 77zx following the publication of a revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should discontinue use of the platform and close your account.

17. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or our data handling practices, please contact our support team through the Help Center or via the email address displayed in the footer of this page. All data rights requests and privacy-related queries are handled by our support team and, where required, escalated to the relevant data protection function.

For self-exclusion, responsible gambling controls or account restriction requests, please use the Live Chat function or submit a Help Center ticket, clearly marking your request as a responsible gambling matter. We aim to acknowledge such requests within 24 hours.